Cancellations:

At least 24 hours notice is required for all cancellations within any of our Beauty Salons, otherwise a 50% charge will be incurred.

Consultations:

A free 15 minute consultation is available to advise you on our service to make sure you are getting the treatment you are after. All consultations are always in the strictest confidence. Booking is required

Gift Vouchers:

Gift Vouchers are non-refundable and are valid for 6 months from the purchase date. Vouchers cannot be redeemed for cash, sold or transferred. You are not under obligation to use the full value of your vouchers during one session. Late cancellation and "failure to show" terms as laid out above also apply to gift vouchers.

Price Alteration:

We reserve the right to alter prices without prior notice.

Smoking:

Please note that it is illegal to smoke anywhere in the Salon.

Data Security:

Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion, like to send you details of open evenings and special promotions. If you would rather not receive these, please let us know.

Medical Conditions:

Please inform your therapist of any medical condition including pregnancy prior to booking as some treatments may not be appropriate for you.

Mobile Phones:

In the interest of comfort of all our clients, please refrain from using a mobile phone and ensure it is switched off, or on silent, for the full duration of your time at the salon.

Children:

Please understand that we can cannot accommodate children under 12 unless supervised by an adult during your treatment.

Hygiene:

Salon Hygiene is, of course, the utmost importance and to achieve optimal cleanliness all our sterilisation equipment is approved by the local Environmental Health Officer. We only use new sterilised disposable needles for each client.

Payment:

Most credit and debit cards are accepted, and cash. All prices include value added tax at a current rate.

Patch Testing:

Patch testing is required for clients who have never had eyelash and eyebrow tinting.

Personal Items:

Please ensure you retrieve all your personal items before leaving the premises as we cannot be held responsible for lost items.